If you've forgotten your Paytree password but you remember your email address, here's how to regain access to your account:

  1. Go to the password reset page.
  2. Enter the email address or the phone number that you registered on your Paytree account, and click Continue.
  3. Select your preferred option to confirm your account ownership, and click Next.     
    • Look for a password reset link on your email. Remember to check in your spam folder just incase and mark "as not spam".
    •  Click on the Reset Your Password button. If that does not work Copy the link below the reset password button and post it in a new tab in your browser.
    • If you still are experiencing challenges, open a support desk ticket and we will assist.
  4. Create a new password.


Tip: Your Paytree password should be 8-20 characters long and include at least one number or symbol (like !@#$%^).